Terms and Conditions
WHO WE ARE
Welcome to Cairnmead. By accessing or purchasing from our website or learner management system, you agree to be bound by the terms and conditions set out below. If you do not agree with any part of these terms, you must not use the website or learner management system.
Definitions
“Website” refers to www.cairnmead.com
“We”, “us”, and “our” refer to Cairnmead Faculty of Safety (Pty) Ltd.
“You” or “the user” refers to any person accessing the website, learner management system or purchasing a course.
“Learner Management System” or “LMS” refer to www.cairnmeadlms.co.za
Course Access and Delivery
All courses are delivered online through a secure learning management system. Access is granted upon successful payment and is valid for the period specified on the course page (typically 3 months unless otherwise stated).
Payments
All prices are in South African Rand (ZAR) and include VAT unless stated otherwise. Payments are processed through secure third-party payment gateways. We do not store your card details.
Refunds and Cancellations
The CPA (Section 20 and 17) grants consumers the right to cancel and request refunds under certain circumstances, even for digital content.
Due to the nature of digital products, we do not offer refunds once the course content has been accessed. Refund requests prior to course access may be considered on a case-by-case basis within 7 days of purchase. This does not affect your rights under the Consumer Protection Act, including the right to cancel within five business days under certain transactions, as prescribed in Section 16 (cooling-off period for online sales).
Discounts and Promotions
Limited-time promotions and discount codes may be offered. These are subject to availability and may be withdrawn at any time without prior notice. Discounts are not redeemable for cash and are non-transferable.
Certification
A certificate of completion will be issued electronically upon successful completion of all course requirements, including passing any required assessments or quizzes.
Intellectual Property
All content on this website—including text, videos, graphics, course materials, and branding—is the intellectual property of Cairnmead Faculty of Safety and Cairnmead and is protected by copyright laws. You may not copy, share, reproduce, or resell any course content without our written permission.
User Conduct
You agree to use this website or LMS and its content only for lawful purposes. Any abuse of the platform, content distribution, or academic dishonesty may result in account suspension and legal action.
Limitation of Liability
Under CPA s51, suppliers cannot contract out of liability for gross negligence, misrepresentation, or failure to deliver services.
We do not guarantee that the course will meet your specific needs or lead to employment. While we strive to keep our material current, we are not liable for inaccuracies or delays in updating legal information. Nothing in these terms limits your rights under the Consumer Protection Act. We do not exclude liability for gross negligence or deliberate misconduct.
Jurisdiction
These terms and conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.
Contact Information
If you have any questions about these terms, please contact us at:
Email: faculty@cairnmead.co.za
Phone: 012 346 5752
Address: Building C1, Waterkloofrand Corporate Park, 358 Buffelsdrift Street, Erasmusrand, Pretoria